1. Introduction
COVERHUB respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect information.
2. Information we collect
We may collect:
- Full name
- Mobile number
- Email address
- Delivery address
- Billing address
- Order details
- Device/browser information
- IP address
- Cookies
- Transaction reference details
3. Payment information
Payments are processed via secure third-party gateways.
We generally do not store:
- full card numbers,
- CVV,
- banking passwords.
4. How we use information
We use data to:
- process orders
- deliver products
- send confirmations
- provide customer support
- handle refunds
- prevent fraud
- verify transactions
- improve website functionality
- send promotional communication where permitted
5. Sharing of information
We may share information with:
- payment gateway providers
- courier/logistics partners
- customer communication providers
- technical service providers
- legal/regulatory authorities
Only as necessary.
6. Cookies
We may use cookies for:
- login/session management
- analytics
- cart retention
- user preferences
- website performance
Users may disable cookies via browser settings.
7. Data security
Reasonable technical and organizational measures are used to protect customer data.
However, no internet transmission is 100% secure.
8. Marketing communication
Users may receive:
- offers
- promotional messages
- updates
Users may opt out where available.
9. Fraud prevention
Data may be analyzed to detect:
- suspicious orders
- abuse
- payment anomalies
- unauthorized access
10. Retention
We retain data for:
- operational purposes
- legal compliance
- taxation
- dispute resolution
Retention duration may vary.
11. Customer rights
Customers may request:
- correction of inaccurate information
- deletion where legally permissible
- communication preference changes
12. Children’s privacy
Website is not intended for users under 18 without guardian supervision.
13. Third party links
External links may be governed by independent privacy policies.
We are not responsible for third-party practices.
14. Legal disclosure
We may disclose information:
- under legal compulsion
- court orders
- regulatory demands
- fraud investigations
15. Business transfers
In merger/acquisition/restructuring situations, data may transfer as business assets.
16. Policy updates
We may modify this Privacy Policy periodically.
Updated versions become effective upon publication.
17. Grievance contact
Privacy complaints or concerns may be submitted via official customer support channels. You can mail us: support@coverhub.org
18. Consent
By using the website, you consent to this Privacy Policy.
Contact
- Phone
- 8930108165
- support@coverhub.org
- Address
- Street no 9, Mukhija colony, jattal road, panipat, haryana -132103
Ownership
JAY PAY IT SOLUTION PRIVATE LIMITED